Returns & Exchanges

• Please submit any return or exchange requests using the form below.
• We are unable to offer exchanges but have a process that we will guide you through - returning the item you are wanting to exchange and at the same time purchasing your desired item. 
• Any refund will be credited back to your original method of payment.
• Any item purchased from our independent stockist partners must be returned to them.
• We must be notified of any intent to return or exchange, within 7 days of item receipt.
• Items must be returned in their original condition, unwashed and free from any marks, with original packaging.

• If we have sent you a product or size different to the one you ordered, we will happily exchange the item.
• Replacement of incorrect items will be free of charge

• The purchaser is responsible for the cost of returning goods. We cannot be responsible for goods lost or damaged in return transit.  Insurance and/or registered delivery is recommended.

• We will happily refund or replace faulty items, subject to availability. Once items are physically returned to Talamaya we will first inspect and assess first.
• There is no return for change of mind on sale items

Talamaya.com - Promotions/Promotional Codes:

• Items purchased using a prmotional discount code can only be returned for store credit. This does not include items purchased using the introductory mailing list code.

Talamaya.com - Discounted/Sale items:

• Marked down items, like those purchased from the Sale section are final sale only.