Returns & Exchanges

  • Please submit any return or exchange requests using the form below.
  • Any refund will be credited back to your original method of payment.
  • Any item purchased from our independent stockist partners must be returned to them.
  • We must be notified of any intent to return or exchange, within 7 days of item receipt.
  • Items must be returned in their original condition, unwashed and free from any marks, with original packaging.
Talamaya.com - Returns for incorrect items sent:
  • If we have sent you a product or size different to the one you ordered, we will happily exchange the item.
  • Replacement of incorrect items will be free of charge
Talamaya.com - Returns for change of mind or size change:
  • The purchaser is responsible for the cost of returning goods. We cannot be responsible for goods lost or damaged in return transit.  Insurance and/or registered delivery is recommended.
Talamaya.com - Returns for faulty products:
  • We will happily refund or replace faulty items, subject to availability. Once items are physically returned to Talamaya we will first inspect and assess first.
  • There is no return for change of mind on sale items

Talamaya.com - Discounted items (including sale discount codes):

  • Items purchased on sale or using a discount code can only be returned for store credit. This does not include items purchased using the introductory mailing list code.

 

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